Allied Van Lines Recognized by Newsweek as One of America's Best Customer Service Providers

by Ricardo Ramos on Jan 8, 2020

Brands Selected Based on an Independent Survey of More Than 20,000 American Customers

Allied Van Lines, one of the world's largest moving companies, is proud to announce that it has been named of America’s Best Customer Service Providers in the Moving Services category based on an independent survey, commissioned by Newsweek.

Newsweek partnered with Statista, the respected global data-research firm, to survey more than 20,000 American customers who have either made purchases, used services, or gathered information about products or services in the past three years.

“At Allied Van Lines, we recognize moving as a life-changing moment, to be handled with great quality and care,” says Lesli Bertoli, vice president and general manager of Allied Van Lines. “We are honored to be recognized as a top brand with excellent customer service, as our mission is to provide customized solutions to meet the needs and exceed the expectations of our customers.”

Over 115,000 evaluations were collected and the final rankings were based on a net promoter score—an index that measures the likelihood of customers to recommend a company to others—and five evaluation criteria based on consumer experience.

The results of the independent survey recognize Allied Van Lines as a top brand for quality of communication, professional competence, range of services, customer focus, and accessibility.


Established in 1928, Allied Van Lines celebrates 90 years, with more than 400 agent locations in North America, as an experienced leader in household goods moving and specialized transportation services. Allied is one of the world's largest moving companies and an established global brand of SIRVA, Inc., a leader in providing relocation services to corporations, consumers and governments around the world. Allied is recognized as America's Most Recommended Moving Company for 2019 by Women's Choice Awards and 2017 International Moving Company of the Year by the Forum for Expatriate Management. For more information about Allied Van Lines, visit Allied Van Lines, Inc., U.S. DOT No. 076235.

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