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4.9
590 reviews

Reliable Van And Storage Review by Tyler

Tyler

I could not have found Jessica Van Buskirk and George VandeLaar to handle my cross country move. Extremely professional and worked to find me the most cost effective solution for transporting our things. The shipment arrived during the estimated window and not a single thing was damaged. Would highly recommend.

Reliable Van And Storage Review by Diane P.

Diane P.

I must start by saying that I can't thank Jessica Van Buskirk enough for helping me every step of the way through the moving process. She was on top of all aspects of My move & not only emailed me about everything but she was easy to reach by phone for all my questions. She was even nice enough to call me to see that I was happy every step Along the way from packing to delivery. Jessica is a true asset to Reliable & it's Customers

Reliable Van And Storage Review by Daivon

Daivon

The movers arrived early! Which was a plus. I was so happy for the super early start time. All four movers were professional and worked diligently to ensure the entire move was completed within the required time. But when I unpacked I did have a few broken glasses. I will mention I did pack the box myself but it was labeled appropriately. My only request is for the team to be more careful. But nevertheless, I appreciate the work the movers did and despite the broken glasses I would definitely recommend Reliable to others. Thanks!

Reliable Van And Storage

Daivon we are glad to see you were pleased with our service, thank you for the feedback. We share these reviews with all the personnel who were involved with your move. Have a great night and Happy Holidays!

Reliable Van And Storage Review by kathy r.

kathy r.

I moved on 11/23/16 from my home to an apt. I was told the movers would be there between 8-10,they were there at 8:30. These guys were very professional and had me moved and unloaded at my new place by noon! They worked very efficiently and wrapped everything that needed to be wrapped. They unloaded a patiently waited for me to decide where I wanted stuff put. I would recommend reliable to anyone who needs a miver

Reliable Van And Storage

Kathy we are glad to see you were pleased with our service. We share these reviews with all the personnel who were involved with your move.

Reliable Van And Storage Review by Ben C.

Ben C.

The movers showed up on time and completed the work within the estimate. Both Randy and Anthony were very polite and worked hard the whole time. I would use them again for my next move.

Reliable Van And Storage

Ben we are glad to see you were pleased with our service. We share these reviews with all the personnel who were involved with your move.

Reliable Van And Storage Review by Denzel B.

Denzel B.

Did a cross country move from NJ to AZ and it went very smoothly. There was good communication on the transportation side from pickup to drop-off. They were efficient and packed all of my belongings very good. Truck notified me 2 days prior to delivery and two more courtesy calls when the truck was 3 hours away and again when it was 30 minutes away. Would use them again if I needed a big move.

Reliable Van And Storage Review by James P.

James P.

The movers were incredible neat organized my only concern was the truck was to small for our job. We had lawn furniture to move the sales people who came to price the job knew this and the movers had to do a 2nd trip to finish costing me extra money Your office took $100 off for the inconvenience in the future a larger truck should be provided. Other than that very satisfied.

Reliable Van And Storage Review by Eric K.

Eric K.

We recently moved from central New Jersey to Northern Virginia. Everything went smoothly, from the estimate to the actual move. The movers showed up right on time and had our entire apartment packed up in several hours. They delivered right on time as well in Virginia and set up all of our furniture. We've moved quite a bit the last decade, and this was by far the best moving experience we've had.

Overtime

Marianna R.

I moved from my house to the new place yesterday. The new place is only 2.5 miles away. I have a huge disappointment in time estimation and charges. I have a feeling that I got ripped off. Jon Paul came to my house, did inventory and estimated total time of the move 8 hours, telling me that it should not take more time just opposite. Assured me that if the move will be done in shorter time, they will refund me the difference, since a lot of stuff we were moving ourselves (all the dishes, glass items and shelves, pictures, mirrors, TV's and more). In reality it took movers 13 hours instead. Not only we had to pay for time but for 5 hours of overtime as well. I would be better off doing move in 2 days instead of 1 and pay less. You can move to another State for this charges. I have great appreciation to the moving team for hard work and efficiency. Miguel and his team were timely, fast, friendly and courteous. The moving coordinator Jennifer was also very pleasant and helpful. I called her and complained. The only thing the managers did for us was credit of $50, a joke. I give moving team 5 stars, but only 1 star to the business and management

Reliable Van And Storage

Hello Marianna, we appreciate your honest review. We apologize that your move day ran into overtime, our notes indicate that there were many items than listed on the original signed inventory. This caused the time to run over the 8 hours on the quote. All local moves are based on actual time, as indicated on all signed paperwork. We are happy that the crew & your Move Coordinator were able to help to the best of their abilities with your move. If we can help clear anything up further, please reach out.

Reliable Van And Storage Review by Marianna R.

Marianna R.

I moved from my house to the new place yesterday. The new place is only 2.5 miles away. I have a huge disappointment in time estimation and charges. I have a feeling that I got ripped off. Jon Paul came to my house, did inventory and estimated total time of the move 8 hours, telling me that it should not take more time just opposite. Assured me that if the move will be done in shorter time, they will refund me the difference, since a lot of stuff we were moving ourselves (all the dishes, glass items and shelves, pictures, mirrors, TV's and more). In reality it took movers 13 hours instead. Not only we had to pay for time but for 5 hours of overtime as well. I would be better off doing move in 2 days instead of 1 and pay less. You can move to another State for this charges. I have great appreciation to the moving team for hard work and efficiency. Miguel and his team were timely, fast, friendly and courteous. The moving coordinator Jennifer was also very pleasant and helpful. I called her and complained. The only thing the managers did for us was credit of $50, a joke. I give moving team 5 stars, but only 1 star to the business and management.

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  • 550 Division Street, Elizabeth, NJ 07201
  • (800) 242-6102
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