Reliable Van And Storage Review by Jean D.
Excellent process from start to finish. The intake was thorough and estimate proved to be exact. Team provided follow up throughout and after the move, with phone calls returned immediately. Movers were courteous, professional, careful and worked continuously from start to finish. I could not be more satisfied and would not hesitate to recommend.
Reliable Van And Storage Review by Jean P.
Team was very professional, knowledgeable, and courteous. Packed all my things in the truck carefully, well wrapped, and like magicians! I had total doubt that all my stuff would fit, and somehow they got the job done! Everything was done in a timely manner, from communications, to arrival time, to delivery and unload. I was assigned a move coordinator and that made the experience that much smoother. Answered and eased whatever questions and issues I might have had. Thanks guys for making this stressful time that much easier. ??
Reliable Van And Storage Review by Jon H.
Recently did a full house move, and it can be stressful. These guys were great to deal with, took extraordinary care of our items, and finished a day early! They took the stress out of the move! But to all of the negative reviewers, treat people the way you'd like to be treated. It wouldn't hurt to give the guys some food and drink, along with something extra for their hard work! You'd be surprised at how far that will get you!
Reliable Van And Storage Review by Nancy S.
Very disappointed. When I made the reservation it was made with the intention of only taking the heavier items. The movers showed up on time. I showed them what I wanted moved and they started work. I noticed that they were sort of moving slow, taking smoke breaks, talking on the phone, going to the corner convenience store. I stopped them from taking certain items because they were slow. I said you guys need to hurry up. They kept dragging along. When all the stuff was finished moving they presented me with the bill. It was for the four hour minimum that they were under the assumption they were working. George V, the guy who set up the appt never communicated to them it was a budgeted move. I paid for the 3.5 hrs they were there but will never use this company nor recommend them to anyone. This is the second time posting this review as they must get taken off the site. Just be aware they drag out the move to make the minimum. Slackers.
Small Move
Very disappointed. I just needed a few heavy items moved as I explained to George V when making the reservations. The drivers were sent out thinking they were doing a four hr minimum move. I was under the impression they knew they were there to only grab heavy things. They dragged out the move. I was getting frustrated with the talking on the phone, the smoke breaks, the going to the corner convenience store. When the time came to pay them at the 3.5 hr mark - the lead guy Junior - said it was a four hr minimum. I said oh hell no. It all makes sense in hindsight, the lingering, I said to him if I were paying for the four hr minimum don't you think I would have been saying take everything? I moved out of a one bedroom apt with below avg possessions per George V when setting up the appt. I was on a low budget as explained over and over when making the reservation, stating I can go other places if it's a problem, but George V stated no problem. I was duped by George V. NO COMMUNICATION GEORGE! I paid for the 3.5 hrs only after communicating with George, but it sucked. The move should have taken two hrs max. I still had a lot of stuff to carry myself after paying for professional fees. Never again will I use this company nor will I ever recommend them. Very disappointed.
Reliable Van And Storage Review by Robert A.
Reasonable price, excellent moving coordinator and excellent movers. All my things got to my final destination with no problem. You couldn't ask for anything smoother!
Reliable Van And Storage Review by Toni
The best !!! Especially Sean who delivered and Jessica who help make it go smoothly
Reliable Van And Storage Review by Joyce B.
Thank goodness that there are professional, courteous people in this business. From the time of the pick up of the furniture until it's arrival states away, I was amazed at the care, and speed of it's arrival. My special thank you goes out to Sean. Professional and courteous as well as thoughtful and to your associate, Jessica who helped calm a nervous person who was relocating with her professionalism and patience. I would continue to recommend your company to any of my friends. Thank you again
Reliable Van And Storage Review by John M.
Everything went better than I could have hoped. The team was great, professional, and courteous. We were done in record time, they exceeded my expectations while even coming in under the estimate! Thank you to Lisa, Louis, Steve, and Mike for making our move as painless as possible!
Reliable Van And Storage Review by Raymond D.
Polite, punctual, professional and positive! :) Constantly kept us in the loop and communications was fast and frequently. Moved long distance-twice with them from NJ to Texas and now Texas back to NJ. Hopefully not moving away from family again, but will use this company if we had to move as they really are the best I found in my research and since we used them, would HIGHLY recommend them!
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Main Office Reliable Van And Storage
- 550 Division Street, Elizabeth, NJ 07201
- (800) 242-6102
