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Erik W.

November 16, 2010 - Robert, I just wanted to provide some feedback on my recent move from New York to California. Generally, I would say the move went very well, and I was pleased with the process. Initially, Anthony did a great job of taking inventory of my place. He was very efficient, and explained all of the details of the moving process thoroughly. His thorough and efficient approach was the main reason I selected Reliable over your competitors (I had one other company come in as well). The process was handled smoothly. The movers arrived on time, and the billing was as expected. The movers themselves did an outstanding job. Matt and his crew were very speedy, were considerate of our building and were very clean in their approach to moving our furniture (using rugs and padding to protect things). I was particularly impressed with how fast Matt was able to deliver the furniture cross country (Mon. - Sat.). It was also very helpful to have the same movers on both ends of the move (I can't emphasize this enough). No excuses about what the guys on the other end did wrong -- Matt handled it all from start to finish and took full responsibility for everything. Our furniture was handled with care – and held up very well. He disassembled and re-assembled things as required. We did have a few small items broken (a lamp, a serving tray and some glassware). But I haven't had a move where something hasn't been broken. Generally though it went very well. So all-in-all I was ver

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4.9 out of 5
Out of 583 Reviews
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