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Linds P.

It isn't often I go out of my way to send a positive feedback email to a company which has rendered me a service. In most cases, I consider them to fall into the category of a company doing their job. However, my experience with Reliable Van & Storage has led me to feel compelled enough to share the following wonderful customer service experience. I stumbled onto Reliable Van & Storage while conducting some light research for moving van quotes prior to a recent move cross-country. At the time, I hadn't really considered a full-service moving company to be a viable option given my limited financial resources. In my mind, I had always just assumed that I would be charged a hefty premium to choose a moving company over a U-Haul or other truck rental service. So when I requested a quote, I did so more to confirm my suspicions than anything. Shortly after requesting a quote, I was greeted with a phone call from a pleasant man named George. During our first call, George took the time to get to know me and ask some basic questions about my move. At that point, I felt as though there was enough potential to get a full estimate. George proceeded to ask me a series of thoughtful, detailed questions about the belongings in my household in order to provide me with a realistic estimate (in the end our original estimate was within 250 lbs. of the actual weight of the truck after everything had been loaded!). At no point during our conversation did George try pushing me to commit to make

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4.9 out of 5
Out of 583 Reviews
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Women's Choice Award
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